Privacy Policy

Scope of Privacy Policy

Welcome to ENKAIA.com (the “Website”). The terms “we,” “us,” and “our” refer to ENKAIA. Pte. Ltd (“Company”). We are committed to safeguarding your privacy. This Privacy Policy (“Policy”) discloses how we collect, use, and protect your information when you use the Website. This Policy applies only to our activities from our servers. Other sites, including those linked to our Website or third-party services we use, may have their own privacy policies that we do not control.

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Website Purpose

The Website provides information about our brand, community vision, workshops, special classes, and inquiries related to those events or private sessions.

 

Information We Collect and How It Is Used

We do not collect personal information unless you voluntarily provide it through an inquiry.

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User-Provided Information:

If you submit an inquiry through our Website, we may collect:

• Your name, email address, and phone number.

• Details about your inquiry or request for information.

We use this data solely to respond to your inquiries and provide relevant updates.

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Automatically Collected Information:

The Website may collect certain information automatically, including:

• Your device type, unique device ID, IP address, operating system, and browser type.

• Information about your usage of the Website.

However, we do not collect precise geolocation data from your device.

At present, we do not process any payments or financial transactions on our Website. In the future, we may integrate external payment services for workshop and special class bookings. If this occurs, transactions will be handled through a third-party platform, and their privacy policies will apply.

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Third-Party Access to Information

We may share aggregated, anonymized data with external services to improve our Website. User-Provided Data and Automatically Collected Information may be disclosed as follows:

1.      As required by law (e.g., subpoena or legal process).

2.      To protect our rights, investigate fraud, or ensure user safety.

3.      With trusted service providers who operate on our behalf and adhere to this Policy.

4.      In case of a merger, acquisition, or sale of assets, with notification provided.

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Opt-Out Rights

If you have submitted an inquiry and wish to have your information removed from our records, please contact us at info@enkaia.com, and we will process your request accordingly.

Data Retention and Management

• We retain User-Provided Data for as long as necessary to respond to your inquiries.

• Automatically Collected Information is stored for up to 24 months and then aggregated.

• If you request data deletion, contact us at info@enkaia.com, and we will process your request in a reasonable time.

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Children's Privacy

The Website is not intended for children under 13. If we learn that a child has provided personal information without parental consent, we will delete it. Parents or guardians may contact us at info@enkaia.com to request deletion.

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Security

We implement physical, electronic, and procedural safeguards to protect your data. However, no system is completely secure. We limit access to authorized personnel who require the information to improve the Website.

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Changes to This Privacy Policy

This Policy may be updated periodically. Changes will be posted on this page, and continued use of the Website implies acceptance of these changes.

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Your Consent

By using the Website, you consent to our processing of your information as outlined in this Policy. If you reside outside Singapore, your information may be transferred and stored in compliance with Singapore privacy standards.

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Cookies and Tracking Technologies

The Website uses cookies to enhance your experience. Cookies store information such as your preferences, session data, and interactions with advertisements.

Types of Cookies Used:

Processes: Ensures core functionality, such as user authentication.

Authentication & Security: Prevents fraud, protects data, and ensures compliance.

Preferences: Stores user settings and preferences.

Notifications: Manages pop-up notices and messages.

Advertising: Enhances relevance of displayed ads.

Analytics: Helps us understand and improve Website usage.

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Managing Cookies: 

You may disable some cookies through your browser settings, but this may affect Website functionality.

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Contact Us

For privacy-related inquiries, please contact us at info@enkaia.com.